IoT architecture to introduce Ominichannel services. Implementation of iBeacon and Wi-Fi infrastructure to send context-aware notification on the consumer’s Facebook page, personalized offers, discounts and coupons to his/her mobile app and to suggest adaptive services to the staff
This is due to the variety of EMOJ solutions, the adaptability, flexibility and scalability of both systems architecture and infrastructure.
Support to assess marketing and communication choices
Collect KPIs about the Customer Experience and Sales Analytics
Strategic real time guidelines and suggests for the staff to adapt services and offers
Influence customer behaviors in real time
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